In order to most effectively respond to users inquiries, there are verying levels of support available for users. Please read the below options carefully to select the one that will best serve your needs.

Technical Support
If you have general questions or issues with the software program such as the following:

  • Password Issues - forgot or your password is not working
  • Assistance with registration
  • General technical issues with the computer program

From the US and Canada call: 1-866-754-5435 or submit this form for online help.

From elsewhere click here

Product Support If you are looking for more technical product information, our offers the following product information tools:

  • E-catalogs
  • Product selection guide
  • CAD templates
  • And other online technical tools

If you have specific questions regarding products, applications or other issues such as:

  • Product maintenance
  • Product design
  • Drive selection

Contact EPT Technical Services/Application Engineering